Play Safe, Stay in Control

Responsible Gaming at L111 – Your Safety First

Gambling should be fun, not stressful. L111 gives every Bangladesh player the tools to stay in control, set their own limits and get help whenever they need it — no questions asked.

Deposit Limits Session Timers Self-Exclusion Reality Checks Account Cooling Off

18+
Minimum age to play on L111
24/7
Support available for all players
5+
Responsible gaming tools available
Free
All responsible gaming tools are free

Responsible Gaming Features on L111

Every tool below is free, available instantly in your account settings and designed to keep your gambling enjoyable and within your control.

Deposit Limits

Set a daily, weekly or monthly deposit cap directly in your L111 account settings. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately — raising it requires a 24-hour cooling period.

Session Time Limits

Choose how long you want each gambling session to last. When your time is up, L111 will notify you and log you out automatically. This is one of the simplest ways to make sure you never lose track of how long you have been playing.

Reality Checks

Enable regular pop-up reminders that show you how long you have been playing and how much you have wagered in the current session. Reality checks are a gentle nudge to pause, reflect and decide whether to continue or take a break.

Cooling-Off Period

Take a short break from L111 for 24 hours, 7 days or 30 days. During a cooling-off period your account remains open but you cannot place bets or make deposits. This is perfect if you feel you need a short break without fully closing your account.

Self-Exclusion

If you feel your gambling is getting out of hand, you can self-exclude from L111 for a minimum of 6 months or permanently. During self-exclusion your account is fully blocked and you will not receive any marketing communications from L111.

Loss Limits

Set a maximum amount you are comfortable losing over a set period. Once your loss limit is reached, L111 will prevent further betting until the period resets. This tool helps you stick to a budget and avoid chasing losses — one of the most common signs of problem gambling.


What Is Responsible Gaming?

Responsible gaming means enjoying betting and casino games as a form of entertainment — not as a way to make money or escape from problems. At L111, we believe that gambling should always be a choice, never a compulsion. When you play on L111, you are in control of how much you spend, how long you play and when you stop.

For the vast majority of players in Bangladesh, gambling is a fun pastime. They set a budget, stick to it and enjoy the thrill of the game. But for a small number of people, gambling can become a problem. L111 takes this seriously. We have built responsible gaming tools directly into the platform so that every player has the resources they need to stay safe — without having to ask for them.

Responsible gaming at L111 is not just a policy on a page. It is a set of real, working tools that you can activate right now from your account settings. It is also a commitment from our team to monitor for signs of problem gambling and reach out to players who may need support.

Signs of Problem Gambling

Problem gambling can affect anyone, regardless of age, income or background. The earlier you recognise the signs, the easier it is to get back in control. Ask yourself honestly whether any of the following apply to you:

  • You spend more money on gambling than you originally planned.
  • You chase losses — betting more to try to win back money you have lost.
  • You feel anxious, irritable or restless when you are not gambling.
  • You hide your gambling activity from family or friends.
  • You borrow money or sell belongings to fund your gambling.
  • Gambling is affecting your work, studies or relationships.
  • You have tried to cut down on gambling but found it difficult.
  • You use gambling to escape stress, depression or other problems.

If you recognise two or more of these signs in yourself, it is worth taking a step back. Use L111's responsible gaming tools to set limits or take a break, and consider speaking to someone you trust. You are not alone — many people go through this and come out the other side with the right support.

How to Use L111's Responsible Gaming Tools

All responsible gaming tools on L111 are available free of charge in your account settings. Here is how to access them:

Step 1
Log In to Your Account

Go to l111.club and log in with your registered mobile number and password.

Step 2
Open Account Settings

Tap the profile icon in the top right corner and select "Account Settings" from the menu.

Step 3
Select Responsible Gaming

Find the "Responsible Gaming" section. All available tools — limits, timers, cooling-off and self-exclusion — are listed here.

Step 4
Activate Your Chosen Tool

Select the tool you want, enter your preferred settings and confirm. Changes that restrict your activity take effect immediately.

If you have any difficulty accessing these tools or need help setting them up, contact L111 support via live chat inside your account. Our team is available 24/7 and will never judge you for asking for help.

Protecting Young People

L111 is strictly an 18+ platform. We verify the age of every player during the registration process and we take underage gambling extremely seriously. If we suspect that a player is under 18, we will suspend their account immediately pending verification.

If you share a device with younger family members, we strongly recommend using parental control software to prevent access to gambling websites. You should also keep your L111 login details private and never share your account with anyone under 18.

If you believe a minor has accessed L111, please contact us immediately at [email protected]. We will investigate and take appropriate action without delay.

Age Verification

Every L111 account requires age verification. Players who cannot confirm they are 18 or over will have their account suspended until verification is complete.

Device Protection

Use your phone's screen lock and keep your L111 app password private. Never let younger family members use your device while you are logged in to L111.

L111's Commitment to You

Responsible gaming is not just a legal requirement for L111 — it is something we genuinely care about. We monitor player activity for patterns that may indicate problem gambling, such as sudden increases in deposit amounts, extended session times or frequent loss-chasing behaviour. When we spot these patterns, our responsible gaming team will reach out proactively to check in with the player.

We also train our customer support team to recognise signs of distress and to handle sensitive conversations with care and without judgment. If you contact L111 support and mention that you are struggling with your gambling, you will be treated with respect and directed to the right resources immediately.

L111 will never use aggressive marketing tactics to encourage players who have set limits or taken breaks to gamble more. We will never send promotional offers to players who are on a cooling-off period or who have self-excluded. Your wellbeing always comes before our revenue.

Gambling Warning

Gambling involves risk. Never bet more than you can afford to lose. Gambling is not a reliable way to make money.

  • Set a budget before you play
  • Never chase your losses
  • Take regular breaks
  • Keep gambling fun, not stressful
  • Seek help if you feel out of control
🛡️
Set a Deposit Limit

Control how much you deposit each day, week or month. Takes effect immediately when you lower your limit.

Instant Effect
⏱️
Set a Session Timer

Decide how long each session lasts. L111 will log you out automatically when your time is up.

Auto Logout
Take a Cooling-Off Break

Step away for 24 hours, 7 days or 30 days. Your account stays open but betting is paused.

Up to 30 Days
🔒
Self-Exclude from L111

Block your account for 6 months or permanently. No marketing, no access, full protection.

Permanent Option
Need to Talk?

Our support team is available 24/7. If you are struggling with your gambling, please reach out. We are here to help, not to judge.

[email protected]

Live Chat — inside your account


Is Your Gambling Under Control?

Answer these questions honestly. If you answer "yes" to two or more, consider using L111's responsible gaming tools or speaking to someone you trust.

1

Have you ever spent more money gambling than you planned to?

2

Have you ever tried to win back money you lost by gambling more?

3

Have you ever hidden your gambling from family members or friends?

4

Has gambling ever caused you financial stress or made it hard to pay bills?

5

Do you feel restless or irritable when you try to cut down on gambling?

6

Have you ever gambled to escape stress, anxiety or personal problems?

7

Has gambling ever negatively affected your work, studies or relationships?

If you answered yes to two or more questions, we encourage you to use L111's responsible gaming tools or contact our support team. Taking action early makes a real difference.


Responsible Gaming FAQs

Log in to your L111 account, go to Account Settings and select the Responsible Gaming section. Choose "Deposit Limits", select daily, weekly or monthly, enter your preferred amount and confirm. Reductions take effect immediately. Increases require a 24-hour waiting period to protect you.

Self-exclusion periods cannot be reversed early. This is intentional — it is designed to give you a genuine break from gambling. Once your self-exclusion period ends, you will need to contact L111 support to reactivate your account. We will also check in with you before doing so.

No. If you are on a cooling-off period or have self-excluded, L111 will not send you any promotional emails, SMS messages or bonus offers. We take this commitment seriously. If you receive a marketing message during a restriction period, please contact support immediately so we can investigate.

Any remaining balance in your L111 account at the time of self-exclusion will be held securely. You can request a withdrawal of your balance by contacting [email protected]. We will process your withdrawal even during the self-exclusion period.

Yes. You must be at least 18 years old to register and play on L111. We verify the age of all players during registration. Any account found to belong to a person under 18 will be closed immediately and any funds returned.

Play Smart, Play Responsibly on L111

Join thousands of Bangladesh players who enjoy L111 safely every day. Register now and set your limits from day one — because the best gaming experience is one you are always in control of.